Doxmate manages session bookings, between-session follow-ups, home exercise reminders, dropout recovery, and patient retention — automatically. So you can focus entirely on rehabilitation.
Most physio clinics focus on treatment quality. But revenue leaks happen in the gaps — between sessions, after no-shows, and when patients simply stop returning.
Doxmate runs on your clinic's existing WhatsApp number and handles the entire patient journey — from first enquiry to discharge follow-up.
Doxmate understands the unique nature of physiotherapy — multi-session treatment plans, home exercise compliance, and the critical session-3 dropout window.
Results from physiotherapy clinics across India using Doxmate for patient engagement and retention automation.
"The session-3 dropout used to kill us. Patients felt better and just stopped coming. Doxmate's follow-up catches them within 24 hours. We've recovered at least 15–20 patients a month."
"Home exercise compliance was our biggest problem. Patients weren't doing their exercises, recovery was slow, and they'd blame us. Doxmate sends daily nudges and tracks responses. It's changed everything."
"Our Google reviews went from 18 to 74 in 4 months. New patients now choose us specifically because of our rating. Doxmate's review management is worth it alone."
| Patient Journey Stage | ❌ Without Doxmate | ✅ With Doxmate |
|---|---|---|
| After-hours enquiry | Lost to competitor | Booked instantly via WhatsApp |
| Appointment reminder | Manual call by receptionist | Automated 24hr + 1hr reminder |
| Pre-session preparation | Doctor walks in blind | Pain score & compliance summary ready |
| Home exercise follow-up | Never sent | Daily nudges between every session |
| Session-3 dropout risk | Patient disappears silently | Auto re-engagement within 24hrs |
| No-show recovery | Slot lost permanently | WhatsApp follow-up + rescheduling |
| Queue management | Reception chaos | Queue status on WhatsApp, real-time |
| Post-session review | Never collected | Automated — 4–5★ go to Google |
| Discharge follow-up | Patient never returns | 30/60/90-day re-activation sequence |
| Staff workload | 3–4 hrs/day on admin | Reduced by 60% — fully automated |
Doxmate manages everything between your clinic sessions — reminders, follow-ups, home exercise nudges, dropout recovery, and reviews. Automatically. On WhatsApp.
Live on WhatsApp in hours · No tech knowledge needed · Results from Day 1