🦴
Built for Physiotherapy Clinics

Your Physio Clinic's
AI Agent
on WhatsApp

Doxmate manages session bookings, between-session follow-ups, home exercise reminders, dropout recovery, and patient retention — automatically. So you can focus entirely on rehabilitation.

No app needed
Runs on WhatsApp
Live in hours
Zero tech knowledge
40%
Fewer No-Shows
💚
3x
More Completions
4.8★
Avg Google Rating
🟢 Doxmate AI — Live on WhatsApp
👤
Hi, I need to book a session for lower back pain
9:14 AM
AI
Hi Rahul 👋 I'm the Doxmate assistant for PhysioPlus Clinic. Dr. Priya has slots available tomorrow at 10am & 4pm. Which works for you?
9:14 AM ✓✓
👤
10am works!
9:15 AM
AI
✅ Booked! Tomorrow 10am with Dr. Priya for back pain assessment. I'll send a reminder tonight and ask a few pre-session questions. Queue #4 🎫
9:15 AM ✓✓
The Problem

Physiotherapy Clinics Lose Revenue Silently

Most physio clinics focus on treatment quality. But revenue leaks happen in the gaps — between sessions, after no-shows, and when patients simply stop returning.

🚶‍♂️
Patients Drop Out After Session 3
60% of physio patients quit before completing their treatment plan — right when they start feeling slightly better. No one follows up. Revenue walks out the door.
⚠ ₹30K–₹80K lost monthly
📵
After-Hours Enquiries Go Unanswered
Patients with acute back pain search for physios at 8pm. Your clinic is offline. They book your competitor instead.
⚠ 30%+ leads lost after 6pm
🏃
No-Show Sessions = Empty Tables
Patients forget or reschedule. With no automated reminders, slots go empty. Revenue evaporates. Your physiotherapist sits idle.
⚠ 4–8 empty slots/week
🏠
Home Exercise Non-Compliance
Patients skip home exercises, recovery slows, frustration builds — and they stop coming. No one nudges them between sessions.
⚠ Extends cycles or kills retention
🔇
Discharged Patients Never Return
Patients recover, get discharged — and disappear forever. No re-activation for maintenance sessions, seasonal check-ups, or referrals.
⚠ Lifetime value left on table
😤
Staff Overwhelmed With Manual Tasks
Receptionists spend hours calling for confirmations, sending reminders manually, and managing queues — instead of delivering patient experience.
⚠ 3–4 hrs/day lost on manual work
How Doxmate Works

Everything Your Physio Clinic
Needs — Automated

Doxmate runs on your clinic's existing WhatsApp number and handles the entire patient journey — from first enquiry to discharge follow-up.

📅
Smart Session Booking on WhatsApp
Patients book, reschedule, or cancel sessions directly on WhatsApp — 24/7, no calls needed. Doctor-wise slot management included.
🔔
Session Reminder Engine
Automated reminders 24hrs and 1hr before each session. Reduces no-shows by up to 40%. Customised per physiotherapist.
🏠
Home Exercise Follow-Up
Between sessions, Doxmate sends home exercise nudges, checks compliance, and flags non-adherent patients to your team.
🔄
Dropout Recovery Agent
When a patient misses a session and doesn't rebook, Doxmate automatically follows up — asks why, offers slots, and brings them back.
📝
Pre-Session Intelligence
Collects pain level, mobility update, and home exercise status before each session. Delivers a one-line summary to your physiotherapist.
Smart Google Review Management
Post-session feedback collected on WhatsApp. 4–5★ redirected to Google. Lower ratings handled privately. Your reputation protected.
Smart Session Booking
24/7
Booking availability
0
Missed enquiries
100%
Accuracy
Books, reschedules & cancels automatically on WhatsApp
🩺
Doctor-wise slot management — patients pick their physiotherapist
🎫
Queue number assigned automatically with each booking
📲
QR code walk-in booking — scan at clinic, book instantly
40%
Fewer no-shows
2x
Reminder touchpoints
Auto
Zero manual effort
1
24hrs before session
Session reminder + pre-session questions sent
2
1hr before session
Final reminder + queue status update
3
If missed
Automatic dropout recovery sequence triggered
65%
Better compliance
↑30%
Faster recovery
Auto
Between sessions
🏋️
Daily exercise nudges sent between sessions via WhatsApp
Patient replies "Done" or "Skipped" — compliance tracked
🚨
Non-adherent patients flagged to physiotherapist automatically
📊
Compliance summary shared before next session
60%
Recovery rate
72hrs
Recovery window
Auto
Zero staff effort
1
Session missed — detected instantly
Doxmate flags the dropout within minutes
2
WhatsApp follow-up sent
"Hi Rahul, we missed you today. Is everything okay?"
3
Rescheduling offered
Next available slots offered instantly in chat
100%
Patients pre-assessed
5min
Saved per session
Auto
Before every visit
📋
Pain level (1–10) collected before session
🦵
Mobility update — better, same, or worse since last session
🏠
Home exercise status — completed or missed
📝
One-line summary delivered to physiotherapist before patient arrives
3x
More reviews
4.8★
Avg rating
Auto
Post every session
💬
Post-session feedback collected on WhatsApp automatically
4–5★ ratings redirected to Google with one tap
🔒
Low ratings handled privately — never reach Google
📈
Rating improves month over month on autopilot
Designed for Physiotherapy

Not a Generic Clinic Tool.
Built for Physio Workflows.

Doxmate understands the unique nature of physiotherapy — multi-session treatment plans, home exercise compliance, and the critical session-3 dropout window.

🗓️
Session-Based Reminders
Reminders configured for multi-session treatment plans — not just single appointments. Session 1, 3, 6, 10 — each with custom messaging.
🏃
Between-Session Engagement
Home exercise reminders, recovery check-ins, and pain level tracking sent automatically between sessions — keeping patients engaged and compliant.
📉
Session-3 Dropout Prevention
The most critical dropout window in physio. Doxmate detects the pattern and auto-engages patients before they disappear after early symptom relief.
🩹
Discharge & Re-Activation
When patients complete treatment, Doxmate schedules maintenance check-ins at 30, 60, and 90 days — bringing them back before pain returns.
👨‍⚕️
Physio-Specific Pre-Assessment
Custom pre-session questions for physiotherapy — pain score, mobility, home exercise compliance — delivered as a summary before each session.
🔗
Orthopaedic Referral Management
Automatically follow up with patients referred from orthopaedic surgeons — booking, pre-session prep, and progress reporting built-in.
📊
Treatment Completion Tracking
Track which patients are on track, which are at risk of dropout, and which need immediate re-engagement — all from your WhatsApp dashboard.
💬
Condition-Aware AI Responses
Doxmate answers FAQs about back pain, knee rehab, post-surgery recovery, and sports injuries — using your clinic's content and protocols.
The Impact

What Physio Clinics See
After Using Doxmate

Results from physiotherapy clinics across India using Doxmate for patient engagement and retention automation.

40%
Reduction in session no-shows within 30 days
3x
More patients completing full treatment plans
60%
Less manual work for front desk staff
₹4L+
Average annual revenue recovered per clinic
Physio Clinics Speak

What Physiotherapists Say
After Switching

⭐⭐⭐⭐⭐

"The session-3 dropout used to kill us. Patients felt better and just stopped coming. Doxmate's follow-up catches them within 24 hours. We've recovered at least 15–20 patients a month."

⭐⭐⭐⭐⭐

"Home exercise compliance was our biggest problem. Patients weren't doing their exercises, recovery was slow, and they'd blame us. Doxmate sends daily nudges and tracks responses. It's changed everything."

⭐⭐⭐⭐⭐

"Our Google reviews went from 18 to 74 in 4 months. New patients now choose us specifically because of our rating. Doxmate's review management is worth it alone."

Side by Side

Your Physio Clinic
Before vs After Doxmate

Patient Journey Stage ❌ Without Doxmate ✅ With Doxmate
After-hours enquiryLost to competitorBooked instantly via WhatsApp
Appointment reminderManual call by receptionistAutomated 24hr + 1hr reminder
Pre-session preparationDoctor walks in blindPain score & compliance summary ready
Home exercise follow-upNever sentDaily nudges between every session
Session-3 dropout riskPatient disappears silentlyAuto re-engagement within 24hrs
No-show recoverySlot lost permanentlyWhatsApp follow-up + rescheduling
Queue managementReception chaosQueue status on WhatsApp, real-time
Post-session reviewNever collectedAutomated — 4–5★ go to Google
Discharge follow-upPatient never returns30/60/90-day re-activation sequence
Staff workload3–4 hrs/day on adminReduced by 60% — fully automated
🦴 For Physiotherapy Clinics

Give Your Physio Clinic
an AI Team Member
That Never Sleeps.

Doxmate manages everything between your clinic sessions — reminders, follow-ups, home exercise nudges, dropout recovery, and reviews. Automatically. On WhatsApp.

Live on WhatsApp in hours · No tech knowledge needed · Results from Day 1