Doxmate’s Follow-Up Agent automatically reconnects with patients after every visit, missed appointment, and abandoned booking — so no opportunity to care for a patient, or grow your practice, is ever lost.
Manual billing means missed line items, forgotten receipts, and no real picture of what your practice is earning. Doxmate makes sure every visit converts into recorded, recoverable revenue.
The agent watches for the moments that matter most and responds instantly — without your team having to remember to act.
Automatically reaches out to patients who missed their appointment.
Follows up when a patient starts a booking on WhatsApp but doesn't complete it.
Checks in with patients after their visit to keep the relationship active.
Automatically sends the completed prescription over WhatsApp.
Confirms a patient's check-in and token number the moment they arrive.
Reaches out to happy patients at the right moment to collect a Google review.
Every follow-up type runs on a delay you control — same day, next day, or custom.
Works in the background 24/7 — even when your clinic is closed.
Missed appointment, abandoned booking, or completed visit.
Following your configured delay for natural timing.
Automatically with patient name, doctor, and details.
On WhatsApp, in a conversation that feels human.
Whether the patient rebooked, responded, or needs a manual nudge from your team.
Together, these two engines catch the two most common ways clinics lose patients.
When a patient doesn't arrive for their appointment, the agent automatically sends a re-engagement message after a delay you set — giving them an easy way to reschedule.
When a patient starts a booking conversation on WhatsApp but never completes it, the agent follows up to bring them back and finish what they started.
Enable the follow-ups that fit your practice.
Choose when each follow-up should be sent.
Auto-filled with patient name, doctor, and appointment details.
Once configured, the agent works continuously in the background.
Recover more patients, automatically
More appointments, fewer gaps
Every follow-up has an impact
Patients feel remembered and cared for
Build trust at every step
More time, less pressure
Secure, organization-controlled communication
Follow-up timing and messaging fully configurable
No message sent without a clear, defined trigger
Full visibility into every automated conversation
Privacy-conscious handling of patient data and messaging
Turn on automatic follow-ups for no-shows, incomplete bookings, and post-visit care — and let Doxmate keep every patient connected to your practice.