GMB AI Agent

Your Google Business Profile, Working as Hard as You Do.

Doxmate's GMB AI Agent keeps your clinic's Google Business Profile active, collects genuine patient reviews, and replies to every review automatically — so your practice shows up, stands out, and gets chosen.

AI-generated posts. Real patient reviews. Zero manual effort.
City Care Clinic
4.8 ★★★★★ (256 reviews)
Open
Profile Views
12.4K↑23%
Calls
1.2K↑18%
Direction Requests
856↑15%
Recent Post
Recent post
Importance of Regular Health Check-ups
2 hours agoPublished
Profile Health
92
Excellent
✓ Info Complete
✓ Photos Updated
✓ Reviews Active
✓ Posts Active
The Problem

Your Best Marketing AssetIs Sitting Idle.

Most clinics have a Google Business Profile — and almost nobody manages it properly. No fresh posts, no consistent reviews, no replies to the ones that do come in. Meanwhile, patients are searching "clinic near me" and choosing based on exactly what your profile isn't showing them.

Before Doxmate
  • Google profile sits inactive for months
  • Reviews trickle in randomly, if at all
  • No one asks happy patients to leave a review
  • Reviews go unanswered, good and bad
  • No visibility into what's helping or hurting your profile
  • Competitors with more reviews rank above you
With Doxmate
  • Fresh, AI-generated posts published on a schedule
  • Satisfied patients guided to leave a review, automatically
  • Every review gets a timely, on-brand AI reply
  • Clear visibility into profile health and performance
  • A profile that actively works to bring patients in
  • Stronger local visibility, built consistently over time
What the GMB AI Agent Does

Every Profile Gets Managed.Automatically.

The agent watches for the moments that matter most and responds instantly — without your team having to remember to act.

AI-Generated Posts

Creates and publishes fresh, SEO-aware posts on a schedule you set.

Smart Review Collection

Reaches out to patients after their visit and guides them to leave a Google review.

AI Review Assistant

Helps patients write a natural, personal review in their own voice — in just a few taps.

Smart Filter

Pre-screens patient satisfaction first, so only strong experiences are routed to a public review.

AI Auto-Reply to Reviews

Automatically responds to incoming reviews with a thoughtful, on-brand reply.

Profile Health Score

Tracks what's missing or incomplete on your profile, with clear guidance to fix it.

Performance Insights

Shows views, calls, and direction requests over time, so you can see what's working.

Review QR Code

A printable, scannable code for in-clinic placement, so patients can leave a review in seconds.

How It Actually Works

Set It Up Once.It Runs Every Day.

1

AI Trigger Event Happens

A review request moment arrives, a review comes in, or a post is due.

2

The Agent Waits the Right Amount of Time

Following the delay you've configured, so requests never feel premature.

3

A Personalized Message Goes Out

Automatically populated with the patient's name, doctor, and visit details.

4

The Patient Responds

On WhatsApp, in a conversation that feels human, not automated.

5

The Outcome Is Tracked

Whether the review was left, the post was published, or a manual nudge is needed.

6

Review Gets Posted & Replied

If positive, the review is posted and the AI replies automatically on your behalf.

4  Two Core Capabilities, Working Together
Automated Posting

Publishes fresh, SEO-aware posts on a schedule you set — so the profile never sits inactive.

Review Management

Collects reviews from happy patients and replies to every one automatically, on-brand.

Together, these two capabilities keep the profile active and trustworthy — without anyone having to remember to manage it.
5  For Doctors
  • Fewer patients lost to a quiet online presence
  • A profile that reflects the quality of care given
  • More time for patients, less for marketing tasks
  • Steady stream of new patients from local search
Doctor
More patients returning for the care they need, without extra effort on your part.
6  For Reception & Staff
  • No manual review requests at the front desk
  • No writing posts or tracking what's been published
  • No chasing patients for feedback after their visit
  • One place to see profile health and recent activity
Reception staff
The GMB AI Agent makes sure it happens every time, for every review that's worth having.
7  Why Clinics Choose Doxmate's GMB AI Agent
Traditional Google Profile Management
Doxmate GMB AI Agent
Inactive for weeks or months
Consistently active with scheduled posts
Reviews happen randomly, if at all
Reviews actively collected after every good visit
Staff manually ask patients for reviews
Review requests sent automatically
Reviews go unanswered
Every review gets a timely AI reply
No visibility into profile performance
Clear health score and performance insights
Reactive reputation management
Proactive, continuous profile growth
8  Results / Outcome
More Consistent Posting Activity
Higher Volume of Genuine Reviews
Faster, Complete Review Responses
Stronger Local Search Visibility
Better First Impression for New Patients
Clear Insight Into What's Working
9  Security & Trust

Reviews only requested from genuinely satisfied patients

Full approval control over automated posts and replies

Reply tone and content configurable by your team

No content published without a clear, defined process

Privacy-conscious patient outreach on WhatsApp

Let Your Google Profile Work as Hard as Your Clinic Does.

Connect your Google Business Profile, turn on AI-generated posts and review collection, and let Doxmate keep your online reputation active — automatically.

Easy setupNo IT requiredRuns in the background