Doxmate connects your clinic to WhatsApp's official Business API — securely, reliably, and without any technical setup on your end. Every automation, every conversation, every reminder runs on this one connection.
A regular WhatsApp number can't send automated reminders, can't power an AI agent, can't handle hundreds of patient conversations reliably, and risks getting banned if it tries. Clinics that try to scale patient communication on personal WhatsApp usually hit a wall — fast.
The WhatsApp API isn't a separate product — it's the foundation every other WhatsApp-based feature in Doxmate is built on.
Connect your clinic's existing WhatsApp Business number through a secure, Meta-authorized setup.
Powers appointment reminders, no-show recovery, follow-ups, and check-in confirmations.
The same connection that lets your AI Agent talk to patients naturally, in any language.
Sends review requests and, where enabled, replies to Google reviews through the same infrastructure.
Powers the self-booking QR banner that opens a pre-filled WhatsApp conversation for patients.
A Meta-assessed Quality rating shows the health of your number, so you always know it's performing well.
Every conversation — AI-handled or staff-handled — lives in one place, fully visible to your team.
Same WhatsApp. Completely different capabilities. Choose the right infrastructure for your clinic.
Official API by Meta for medium to large businesses.
Mobile app for small businesses and personal use.
Full automation for reminders, follow-ups, notifications, and AI conversations.
No automation. Messages must be sent manually.
Connect AI agents and chatbots to handle patient conversations 24/7.
Not supported. No way to connect AI or chatbots.
Multiple team members can access and manage conversations from one inbox.
Limited to one phone. No real team collaboration.
Unified inbox for all conversations. AI-handled or staff-handled.
No unified inbox. Chats are tied to one device.
Delivery, read rates, quality rating, conversation insights and more.
No advanced analytics. Limited or no message tracking.
Official, Meta-verified API. Built to scale safely and stay compliant.
Higher risk of number ban for bulk messaging or policy violations.
Connects with EMR, CRM, scheduling, payments, and other tools.
No native integrations. Works in isolation on the phone.
Use pre-approved message templates for proactive messaging.
Not supported. Can't send proactive messages at scale.
Clinics and businesses that need to scale communication and automate workflows.
Small businesses or individuals with basic messaging needs.
Automations, reminders, AI Agent, reviews, follow-ups, and scale.
Very small clinics with minimal volume and no automation needs.
So your clinic gets the power of automation, reliability, security, and scale — all on your existing number.
Begin the guided setup from WhatsApp Setup in your Doxmate dashboard.
A secure Meta Business Manager authorization links your clinic's WhatsApp Business number.
Select and confirm the number your patients already know and message.
Get a printable, branded QR banner that opens a pre-filled WhatsApp conversation the moment a patient scans it.
Reminders, the AI Agent, review requests, and every other WhatsApp feature activate on this one connection.