Doxmate gives every clinic a fair, transparent queue — walk-ins and bookings managed together, with real-time visibility for your staff and, optionally, patients waiting in the room.
Without a proper queue system, walk-ins and pre-booked patients compete for attention, staff lose track of who's actually next, and patients are left asking "how much longer?" with no real answer.
Named time slots with defined capacity, sequential token number for the day.
Patients organized into In Consultation, Waiting Queue, and Not Yet Arrived.
Checked In, In Consultation, Not Arrived, Completed — tracked in real time.
Adjust the order within the waiting queue when needed.
Record vitals during the wait so doctors have everything ready.
Patients receive "Check-in Confirmed" with their token number.
Optional public screen showing current and upcoming patients.
Whether booked in advance or walking in, the patient enters the same queue system.
Patients organized into Checked In, In Consultation, Waiting Queue, and Not Yet Arrived.
Visible in real time, alongside every other patient currently waiting.
While the patient waits, so the doctor has everything ready when the consultation begins.
The patient moves into the 'In Consultation' group, clearly separated from those still waiting.
The patient moves to 'Completed', keeping the queue accurate for everyone.
Your team shouldn't have to remember who's next. The queue should just show them.
Bring walk-ins and bookings into one fair, transparent queue — with real-time visibility for your staff and, if you choose, your waiting room too.