WhatsApp AI Agent

Your Clinic'sSmartest Employee Never Sleeps.

Doxmate's AI Agent talks to your patients on WhatsApp — booking appointments, answering questions, sending reminders, and following up — 24/7, in their own language.

9:41
CC
City Care Clinic
online
Hi, does Dr. Sharma have any slot tomorrow evening?
10:02
The Problem

Your Patients Are Messaging You All Day.Is Anyone Answering Fast Enough?

Every missed message is a patient who might book somewhere else. Every repeated question takes your staff's time away from patients in front of them.

Before Doxmate
  • Delayed replies to patient messages
  • Reception overwhelmed by repetitive questions
  • Missed messages after clinic hours
  • Manual booking over chat
  • No follow-up on unanswered enquiries
  • Inconsistent responses between staff members
With Doxmate
  • Instant replies, any time of day
  • Repetitive questions handled automatically
  • 24/7 availability, even after hours
  • Conversational appointment booking
  • Automatic follow-up on every enquiry
  • Consistent, on-brand responses every time
What the AI Agent Actually Does

One Agent. Every Patient Conversation.

A conversational assistant that understands natural language, remembers context, and handles real patient conversations.

Appointment Booking

Understands doctor, date, and time preferences in plain conversation and books the slot directly.

Instant Answers

Responds about timings, fees, and location without staff involvement.

Multi-Language Conversations

Talks to patients in the language they're comfortable in, including Hindi and Hinglish.

Returning Patient Recognition

Recognizes patients who've messaged before and picks up the conversation with context.

Appointment Reminders

Sends automatic reminders so fewer patients forget to show up.

Review Requests

Reaches out to happy patients after their visit to collect a Google review.

Human Handover

Staff can take over any conversation instantly, without turning off the AI for everyone else.

Always-On Availability

Keeps responding to patients even when your clinic is closed.

How Conversations Flow

From "Hi" to a Booked Appointment —Without a Single Phone Call

1

Patient Messages the Clinic

Via WhatsApp, QR code, or link — no app to download, no login required.

2

AI Understands the Request

Whether it's "book an appointment" or "is Dr. Sharma available tomorrow".

3

AI Asks What's Needed

Doctor preference, date and time — in natural conversation, not rigid menus.

4

Appointment Gets Booked

Confirmed instantly, with details synced directly into the clinic's schedule.

5

Reminder Sent Automatically

Patient gets a reminder before their visit, reducing no-shows.

6

Staff Stays in the Loop

Every conversation is visible to your team, who can step in any time.

Not a Rigid Chatbot

Built to Actually Understand Patients, Not Just React to Keywords

  • Understands free-form, natural language — not just fixed menus
  • Holds context across a conversation instead of restarting
  • Adapts tone — Professional, Friendly, or Empathetic
  • Falls back gracefully with a clear message when unsure
  • Works alongside a simpler, cost-free menu-based mode

Choose the AI Agent when you want real conversations. Choose the simpler Chatbot mode when you want zero AI cost. Either way, patients get answered.

For Doctors
  • Fewer disruptions during consultations
  • Confidence that enquiries are being answered
  • More patients converted from "just asking" to booked
  • Consistent communication, even on a fully booked day
For Reception & Staff
  • No more repeating clinic timings and fees all day
  • Full visibility into every AI conversation
  • One-tap takeover for any conversation
  • Less pressure during peak hours
Multi-Language, Multi-Tone

Talks to Every Patient the Way They'd Want To Be Spoken To

  • Converses naturally in multiple languages, including Hindi and Hinglish
  • Adjustable tone: Professional, Friendly, or Empathetic
  • Custom greetings: dynamic or fixed template
  • Smart fallback messaging when the AI can't confidently answer
A
अ
Setup Is Simple

Connect Once. Let It Run.

No new number, no technical team, no long onboarding. Just your existing WhatsApp Business number, connected in minutes.

Connect Your Existing WhatsApp Business Number

Keep the number your patients already know and message. No porting, no new number required — just a secure, guided connection to your current WhatsApp Business account.

Configure the Agent

Set your agent's name, tone, and greeting style to match how your clinic communicates.

Choose Your AI Model

Select the AI provider that powers your agent, with transparent, upfront pricing.

Go Live

Your AI Agent starts handling patient conversations immediately, with no technical setup required from your staff.

Most clinics are fully set up and live in under 15 minutes.

Why Clinics Choose Doxmate's AI Agent

Traditional WhatsApp Handling
Doxmate AI Agent
Staff manually replying to every message
AI handles conversations automatically
No replies after clinic hours
Available 24/7
Fixed-menu chatbots
Natural, free-form conversations
One language, one tone
Multi-language, adjustable tone
Enquiries lost in the noise
Every conversation tracked and followed up
Booking still needs a phone call
Booking happens inside the chat
Results / Outcome

A Clinic That Never Misses a Message.

Faster Response Times
Fewer Missed Enquiries
More Appointments Booked
Less Team Overload
24/7 Patient Availability
Higher Patient Satisfaction
Security & Trust

Real Conversations. Handled Responsibly.

  • Secure WhatsApp Business connection
  • Controlled, organization-level access
  • Human oversight on every conversation
  • Clear fallback behavior instead of guessing
  • Privacy-conscious handling of patient communication

Let Your Clinic Answer Every Patient. Instantly.

Connect your WhatsApp, configure your AI Agent, and let Doxmate handle the conversations — so your team can focus on patients, not messages.

Easy setupNo credit card requiredCancel anytimeLive in minutes